FMCSA warns carriers to be aware of online scammers

In a statement released on February 12, the FMCSA warns carriers to look out for service providers offering to enroll them in a variety of programs.

Per the FMCSA, "FMCSA is aware that motor carrier officials and new entrant applicants often receive confusing or misleading solicitations from service providers or third-party administrators by telephone, e-mail, text and US Mail. These businesses obtain your company’s information when you submit an application or update your information with FMCSA because your basic carrier information is publicly available."

The most common tactic these companies use is to contact new carriers after they complete online transactions with the FMCSA. Thus far, they've been pressuring carriers to "enroll" in Drug and Alcohol Supervisor training, general FMCSA regulatory and compliance support, Unified Carrier Registration Compliance, and Biennial Update or Unified Registration System compliance.

While third-party administrators and motor carrier service providers can provide valuable services to carriers and are legitimate options to seek assistance, the FMCSA says that "the U.S.Government does not endorse private businesses or vendors, and the use of a service provider is NOT required by the FMCSA."

The FMCSA recommends reporting fraud immediately to law enforcement if you've been a victim and experiences a loss. Fraudulent requests can also be reported to the DOT by contacting the Office of Inspector Gener (OIG) Hotline via or by calling (800) 424-9071.