How to deal with “Code Red” scenarios? Fleet Safety Council examines six potential catastrophes
It was a hectic time for The Central Ontario chapter of the Fleet Safety Council Feb. 14 as they collectively dealt series of code red cases like the case of a violent employee, the death of a senior executive, a serious crash encompassing an impaired truck driver, the breakout of a contagious illness, and a missing driver with load.
Fleet safety reps were participating in the organization’s Code Red workshop as to how to proactively handle all the unreal but plausible scenarios listed above.
Members of the meeting split into groups, each addressing one of the four Code Red scenarios provided by the Fleet Safety Council. Their responses to each incident were then openly discussed before the panel of experts weighed in with updates and additional proposals. The group included Gladman, Bobbi Anderson of Labor Canada, corporate risk manager with Challenger Motor Freight, Jerry Krauskopf, safety and compliance with Wayfreight Services and Mario Da Silva.
A hostile employee
It involved the termination of an unfriendly employee who’d made threats to workers. After his rejection, he went to the company demanding entry.
Fleet Safety Council members said the police should be notified as soon as he arrives, maybe even earlier. The receptionist should already be trained on how to handle such a situation. Workplace violence and harassment policy are needed so that employees understand the laws.
Da Silva suggested, there should be a plan in place even before the employee is terminated.
In fact, there was lots of warning before the termination so that you could’ve prepared ahead of time.”
Anderson contributed that it’s a good idea to contact police if there’s any inclination at all to the call of employee termination. She also said to concentrate on the security of the building’s exterior, not just its interior.
A missing driver and load
This scenario is all too common in the trucking industry; a driver and high-value cargo have gone missing. The satellite showed the truck’s latest location as 32 kilometers off the Interstate.
Participants suggested conducting a timeline of the driver’s GPS location, they suggested. Since they have the last known area of the truck, they opinionated calling a local taxi firm to visit the spot to see if anything is amiss and to confirm the truck is still there.
Death of a senior executive
A senior executive who coordinates most of the carrier’s policies, customer relationships and financial information has fallen deep down while on a dinner cruise with a customer. Unknowing to staff, he’s one of several people under investigation for missing funds at the company. His body was retrieved, and it quickly became clear that he had way too much reign over the operations of the company.
In cases like this, the company needs to obtain all company documents and valuable materials quickly. It also needs to communicate the loss to employees and offer support. Key people need to immediately be assigned duties related to the day to day operations of the company.
A severe collision involving your driver
While in Oklahoma, one of the company’s drivers was arrested for impaired driving. But not before he crashes the truck, disconnects it from the trailer and leads police on a low-speed bobtail chase on flat tires while leaking diesel fuel. Police apprehended the driver and conducted a blood sample test to ascertain his intoxication.
Participants advised getting the insurance adjusters on board as soon as possible to assist with the investigation. They should be able to verify the towing industry, and HazMat cleanup teams that respond aren’t overcharging. But the insurance company’s responsibilities ended with the property damage since the driver was breaking the law, Gladman added.